Awaiting delivery of 700lb freight. Package traveled over 1,000 miles to local state in less then 1 day, witch was awesome! Then everything went to ***. Package has just been setting 60 miles from my house for 6 days, with no contact from delivery team. I called RLC on...Read more
They delivered from Opa-Lucka to Orlando and failed to communicate and we wasted 4 hours. You can't count on them. I found this: I too ordered a massage chair and once unboxed, found it to have damage. Tried to resolve with EBAY and they credited my account but I had...Read more
I didn't like
- R l carriers not reliable
- R l carriers bad business
- R l carrier not on time
They were rude to my customer and made it as difficult as possible to arrange delivery. They sent him to the wrong address to pick up the shipment then charged me a re-delivery fee. Their service was rude and they even hung up on my customer. They refused to talk with...Read more
Short Review on February 27, 2017
SHIPPERS BEWARE. Quoted freight charges WILL INCREASE. Got a quote and prepaid charges of $181.74. Got ANOTHER BILL IN THE MAIL FOR $563.74! I WILL NOT PAY. OUTRAGEOUS POLICIES!
Rl Carriers Shipping Service Review
They charged a major city, liftgate, and fuel surcharge and it doubled the quoted price after the item was delivered so the money had to come out of my proceeds. I already got the PayPal payment from the buyer with the quoted shipping price.
Discuss my business with a vendor.
Rl Carriers Vehicle Driver Review
Driver ran me off the road today almost killed me. Should be in prison... Tag number Leo681. Reported to safety allready. To the driver your lucky i decided NOT to press criminal charges.
I had an order shipped and delivered yesterday by R&L Carriers. I think they did a great job. They were courteous on the phone when I inquired about ETA for my shipment, they looked it up and gave it to me. In fact the truck was an hour early. The driver was very nice,...Read more
I ordered a special gift for my husband. I made special arrangements for me to be home to accept the package. I was told it would be delivered between 11am - 4pm. By 6:30 I had called them 4x and was told his driver would call me back. I waited outside for 2 hours. I...Read more
My experience at rl carriers was an experience that I want forget,the driver and dock workers was very helpful by all means.dispatchers complete ***,dumb *** ways of working,they don't value their drivers at all,it's a good ole boy company that I want work for again...Read more
This is the first review I have done but the third bad encounter with R+L. Twice waiting half the day waiting for my shippment only to have it not arrive and then having another baddly damaged and returned only to have to wait two weeks before I could get the...Read more
I didn't like
In December of 15 I hired R&L to pick up a pallet of sand rail transaxles and deliver them to our Phx. location. They did not show up the day they were supposed to so I tracked them the next day and the tracking info said it arrived in Phx. the day before. I called the...Read more
Ok, So I purchased 3 tanning beds from MN. I paid 1800.00 to ship them to Houston Texas. It was supposed to be a 3 day shipping, I watched my tracking everyday closely. On Friday morning the company I purchased the beds from sent me directions on how to take the crates...Read more
I didn't like
- Existing reputation online
- No communication
- Lack of empathy
I hired R&L to deliver a used machine I purchased for $2500.00. It was damaged beyond repair during shipment. I called them immediately and explained the damage. I put in a claim along with documents of payment and pictures of the damaged machine. They agreed it...Read more
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