They overload their truck so much that they where 2 hours passed the 8-4 ridiculous window they setRead more
In our 25 years of we have received 1000's of deliveries to our office. The pictured R&L truck was caught trying to FLEE THE SCENE after being the first driver to pull down the wires, thereby pulling the soffet and siding off the house and destroying some fencing in...Read more
We use a broker, who never should have used R&L Carriers in the first place. However, the bill was 5 times higher than the quote and the freight was delivered badly damaged. This company provides cheap quotes, but charges whatever they want when they bill you. The...Read more
When suppose to deliver a replacement dyer to cover a GE warranty they held the new dryer for over a month and never called to schedule delivery. When delivered, dryer was damaged. We refuzed to accept damaged dryer. GE agreed to settled with a check value for the...Read more
Rl Carriers - Not a good shipping company
I was told my package would arrive on a friday but it never came. I called to check on package and was told that it would arrive tuesday. Tuesday came and still no package and no call from r&l telling me. 2 days wasted waiting on a package
I ordered a safe from an online provider. I was contacted by R and L (In Philadelphia) to set up a delivery. I picked a day but realized that day wouldn’t work so I called and cancelled the delivery appointment, or at least I thought I did. I was contacted on the date...Read more
Their local staff are unresponsive, rude and obviously could care less about customers. On Thursday 12/7/17 Received call from R+L, said our safe would be delivered Friday from 10 am to 12 noon. I made arrangements to be home and in the latter part of the delivery time...Read more
I ordered a fire place on amazon over a month ago. I was informed two weeks ago R&L carriers had the shipment. I called R&L and tried to arrange delivery. Due to the fact a big truck could not get in or down my drive, I tried to get them to deliver to my work. To this...Read more
Rl Carriers - Delivery window
Never set up a delivery window with this company they are sure to fail. Requested a delivery at a certain time they came at the end of the day. Had a simple two hour window, They saved my pick up towards the end of the day. They basically work at their convenience.
Rl Carriers - Absolutely ridiculous service
Told package was going to arrive between 11 to 2pm for the second day. took off work to wait for package only to be told they would call before they actually dropped it off and they did not call. In order to use these guys you must be able to take a week off of work to sit at home waiting you could probably walk across the country and back with your package before they deliver it
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