Damaged a shipment to Canda. Put in a claim for $6700, over 120 days later still not been paid (getting ready to file suit in small claims court).
They offered me $1800 and I could keep the damaged freight (what a joke). We tried to get damaged product off our customers floor, they refused to pick it back up. Be carefull when using this company because if they damage your freight they will try to get out of paying the claim. Also had an issue with weight, I had shipped a pallet that weighed 1200 lb.
they said they reweighed it and it came out to be 1800 lb.
and tried to charge me more money.