RL Carriers - Horrible shipping company
New Reviewer
2 comments
RI carriers picked up my item on June 10th, here it is the 30th and my freight hasn't arrived. Their tracking system is a joke since they never update it. After calling the customer service department they tracked my freight to a terminal about a 1.5 hours away, it's been there for three days.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
R+L Carriers takes great pride in the fact we listen to our valued customers to ensure our quality initiatives are met. We sincerely apologize for your recent experience and invite you to provide more detail on our RL Cares forum, specifically designed to bring issues to our leadership teams for immediate review. Visit us at https://www2.rlcarriers.com/contact/rl-cares
We need more information in order to properly address your complaint. We welcome you to visit our โWe Careโ forum located on our website https://www2.rlcarriers.com/contact/rl-cares.
This forum enables communication with leadership on concerns you may have or to reflect on an experience youโve had with our company. This communication device is visible to the highest levels of management and demands response back to the customer within 24hrs with resolution.