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They overload their truck so much that they where 2 hours passed the 8-4 ridiculous window they set
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RLCarriers
RLCarriers
Rl Carriers Verified Representative

R+L Carriers prides itself in delivering the best Transportation Services and Customer Support in the industry. This is reflected in our “We Care” forum located on our website...

1.0
#1248239
Rl Carriers - Idiots and Theives
Rl Carriers - Idiots and Theives
Rl Carriers - Idiots and Theives
In our 25 years of we have received 1000's of deliveries to our office. The pictured R&L truck was caught trying to FLEE THE SCENE after being the first driver to pull down the wires, thereby pulling the soffet and siding off the house and destroying some fencing in...
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RLCarriers
RLCarriers
Rl Carriers Verified Representative

We have completed a thorough investigation of this matter and have addressed your concerns in our letter to you dated April 19. If you would like to discuss this matter furthe...

1.3
I liked
  • Attitude of all personnel i had contact with
  • Ease of communication
I didn't like
  • R l carriers bad business
  • Damaged equipment and insurance refused to pay
#1240062
Rl Carriers - Billed far more than quoted; damaged the shipment; their insurance refused to pay
Rl Carriers - Billed far more than quoted; damaged the shipment; their insurance refused to pay
Rl Carriers - Billed far more than quoted; damaged the shipment; their insurance refused to pay
Rl Carriers - Billed far more than quoted; damaged the shipment; their insurance refused to pay
We use a broker, who never should have used R&L Carriers in the first place. However, the bill was 5 times higher than the quote and the freight was delivered badly damaged. This company provides cheap quotes, but charges whatever they want when they bill you. The...
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RLCarriers
RLCarriers
Rl Carriers Verified Representative

R+L Carriers prides itself on delivering the best Transportation Services and Customer Support in the industry. This is reflected in our “We Care” forum located on our website...

1.0
I didn't like
  • Damaged equipment and insurance refused to pay
#1230601
When suppose to deliver a replacement dyer to cover a GE warranty they held the new dryer for over a month and never called to schedule delivery. When delivered, dryer was damaged. We refuzed to accept damaged dryer. GE agreed to settled with a check value for the...
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RLCarriers
RLCarriers
Rl Carriers Verified Representative

R+L Carriers is always interested in continuous improvement opportunities. Please contact us directly on this matter at 800-535-1984 and we’ll do our best to help. Thank you.

#1204880
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Rl Carriers - Not a good shipping company

I was told my package would arrive on a friday but it never came. I called to check on package and was told that it would arrive tuesday. Tuesday came and still no package and no call from r&l telling me. 2 days wasted waiting on a package
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1204265
I ordered a safe from an online provider. I was contacted by R and L (In Philadelphia) to set up a delivery. I picked a day but realized that day wouldn’t work so I called and cancelled the delivery appointment, or at least I thought I did. I was contacted on the date...
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1.0
#1200121
Their local staff are unresponsive, rude and obviously could care less about customers. On Thursday 12/7/17 Received call from R+L, said our safe would be delivered Friday from 10 am to 12 noon. I made arrangements to be home and in the latter part of the delivery time...
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1.0
#1153339
I ordered a fire place on amazon over a month ago. I was informed two weeks ago R&L carriers had the shipment. I called R&L and tried to arrange delivery. Due to the fact a big truck could not get in or down my drive, I tried to get them to deliver to my work. To this...
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1.0
#1152958
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Rl Carriers - Delivery window

Never set up a delivery window with this company they are sure to fail. Requested a delivery at a certain time they came at the end of the day. Had a simple two hour window, They saved my pick up towards the end of the day. They basically work at their convenience.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1149217

Contact Rl Carriers

Mailing Address:
R+L Carriers, Inc.
600 Gillam Rd
Wilmington, Ohio 45177
United States
Phone:
(800) 543-5589
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Rl Carriers Products and Services

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Rl Carriers - Absolutely ridiculous service

Told package was going to arrive between 11 to 2pm for the second day. took off work to wait for package only to be told they would call before they actually dropped it off and they did not call. In order to use these guys you must be able to take a week off of work to sit at home waiting you could probably walk across the country and back with your package before they deliver it
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1139386