filters
State:
Show
City:
Show
Product:
Show
I had an order due to arrive at my business today. This afternoon I get a call from the driver. He tells me that he can’t drive on my limerick road because he’s afraid of getting stuck! I told him that my neighbor parks his semi on my property everyday with an 80000 lb...
Read more
RLCarriers
RLCarriers
Rl Carriers Verified Representative

We are sorry to hear you are less than satisfied with our service. We’d be happy to help but will need more details in order to investigate. We ask that you provide your pro (...

3.2
#1440965
Show

Rl Carriers - Happy with delivery

Based on all the bad reviews, I was nervous when my on-line retailer utilized R&L to ship a second 200lb air compressor from Ohio to NY (Long Island). The first compressor arrived damaged by Fedex Freight. The compressor was delivered by R&L in the agreed upon time window and was in excellent condition. As an added bonus, even though the compressor was to have curb side delivery, the driver loaded it on to a pallet jack and wheeled it into my garage. Not sure if the problems that others have experienced are regionally related but I have no complaints.
#1434209
We order a video arcade cocktail table 2200.00. They said it would be here between 12-5. So we waited all day on it. When it got here I noticed the box bottom was tore up. So we immediately opened it. It was smashed the legs were all broke both sides. It look like it...
Read more
RLCarriers
RLCarriers
Rl Carriers Verified Representative

We apologize that you did not have a positive experience with us! We would be happy to help you and will need a few more details in order to investigate. We ask that you provi...

#1429488
Show

Rl Carriers - Damage shipment

Had R&L pickup a generator in Georgia was received damaged called their very rude claims department and they offered me $50.00 for the damage. This is a $15,000 generator. This company is a joke, read all their reviews hardly any good one they dont settle anything and their response is a joke about their care department that just to make people think they try to settle problems and dont. Never use this company
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1427798
Rl Carriers - Refused pick up without explanation
We schedule the pick up between 1 PM to 3 PM. The truck got here at 12:50 PM and we were not ready and ask them to come back after 2 PM. Guess what? Never show up and I contact the dispatch center twice and the first answered promise to pick up and 2 call the dispatch...
Read more
I didn't like
  • Poor service
  • Very poor and bad altitude
#1404747
Scheduled the pick up on a Friday they blew us off and showed up Monday only to refuse to refuse the freight for no reason whatsoever it was bolted to the pallet wrapped in secured properly but they still wasted two days of my time and didn't even bother to take the...
Read more
RLCarriers
RLCarriers
Rl Carriers Verified Representative

We apologize for your frustration and would like to help, but we need more details regarding your concerns. Our We Care forum is designed to bring issues to our leadership tea...

#1398865
They quoted me $250 to deliver a package I was selling online. As soon as they picked it up, they sent a new quote for $800 which was the exact amount I was selling it for. Then said it would be $1000 to return it to me. Horrible customer service, 0 morals.
Read more
RLCarriers
RLCarriers
Rl Carriers Verified Representative

We're happy to help and we will need a bit more detail in order to address your concern over your price. We invite you to provide more detail on our RL Cares forum, specifical...

1.0
#1398748
I was expecting my package today. I was the 13th stop didn’t got a call I waited I called was told he was coming never came now I have to wait until tomorrow. I don’t ever wanna do business again.!!
Read more
RLCarriers
RLCarriers
Rl Carriers Verified Representative

R+L Carriers listens to our valued customers to ensure our quality initiatives are met. We sincerely apologize for your recent experience and invite you to provide more detail...

1.0
Yemassee, South Carolina
#1341082
First time waited during window given only to be told at the end that driver would not deliver due to truck being too big( a lot of large trucks use our road.) Today waited 4 hours only to be told when I called that they would be 2 hours outside of delivery window....
Read more
RLCarriers
RLCarriers
Rl Carriers Verified Representative

R+L Carriers takes great pride in the fact we listen to our valued customers to ensure our quality initiatives are met. We sincerely apologize for your recent experience and i...

#1330599

Contact Rl Carriers

Mailing Address:
R+L Carriers, Inc.
600 Gillam Rd
Wilmington, Ohio 45177
United States
Phone:
(800) 543-5589
More
I am sure they are cheaper than the majors, but you get what you pay for. Late on arrival, zero communication, and when you do communicate they get offended and make your business life miserable. They always deliver late to us as we are one of the furthest from their...
Read more
RLCarriers
RLCarriers
Rl Carriers Verified Representative

R+L Carriers is always interested in continuous improvement opportunities. We sincerely apologize for your recent experience and invite you to provide more detail by calling u...

1.2
I didn't like
  • R l carrier not on time
  • Unprofessionalism
  • Fabricated lies
#1326417