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I had an order shipped and delivered yesterday by R&L Carriers. I think they did a great job. They were courteous on the phone when I inquired about ETA for my shipment, they looked it up and gave it to me. In fact the truck was an hour early. The driver was very nice,...
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#1012617
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Rl Carriers Shipping Service Review

They charged a major city, liftgate, and fuel surcharge and it doubled the quoted price after the item was delivered so the money had to come out of my proceeds. I already got the PayPal payment from the buyer with the quoted shipping price.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1003756
I ordered a special gift for my husband. I made special arrangements for me to be home to accept the package. I was told it would be delivered between 11am - 4pm. By 6:30 I had called them 4x and was told his driver would call me back. I waited outside for 2 hours. I...
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#949498
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Wheels Review

Discuss my business with a vendor.
#919197
My experience at rl carriers was an experience that I want forget,the driver and dock workers was very helpful by all means.dispatchers complete ***,dumb *** ways of working,they don't value their drivers at all,it's a good ole boy company that I want work for again...
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#891292
This is the first review I have done but the third bad encounter with R+L. Twice waiting half the day waiting for my shippment only to have it not arrive and then having another baddly damaged and returned only to have to wait two weeks before I could get the...
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1.5
Rhome, Texas
I didn't like
  • Unprofessionalism
#883485
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Rl Carriers Vehicle Driver Review

Driver ran me off the road today almost killed me. Should be in prison... Tag number Leo681. Reported to safety allready. To the driver your lucky i decided NOT to press criminal charges.
1.0
Details
Diversity of Products or Services
#862764
In December of 15 I hired R&L to pick up a pallet of sand rail transaxles and deliver them to our Phx. location. They did not show up the day they were supposed to so I tracked them the next day and the tracking info said it arrived in Phx. the day before. I called the...
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1.0
I didn't like
  • Unprofessionalism
  • Attitude of claims personnel
  • No communication
#849438
Ok, So I purchased 3 tanning beds from MN. I paid 1800.00 to ship them to Houston Texas. It was supposed to be a 3 day shipping, I watched my tracking everyday closely. On Friday morning the company I purchased the beds from sent me directions on how to take the crates...
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1.0
Sweeny, Texas
I didn't like
  • Unprofessionalism
  • Lack of empathy
  • Existing reputation online
#833122
I hired R&L to deliver a used machine I purchased for $2500.00. It was damaged beyond repair during shipment. I called them immediately and explained the damage. I put in a claim along with documents of payment and pictures of the damaged machine. They agreed it...
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Jenrhargis
Jenrhargis

I completely agree. They have me so pissed off I could see red! I CANT EVEN IMAGINE using them ever again! Plus not getting a full refund! I didn't get one either and probably...

#826120