Two shipments in two weeks and the drive could not get either correct. The last week the driver refused to bring the pallet to the curb and said he is not paid to do anything other than take it off the truck. He wanted to leave the shipment in the middle of the road...Read more
The driver first claimed he couldn't get his 48' truck around to the back door. We have 53' trucks deliver all the time. My staff offered to help, but driver refused and acted as this was OUR problem. Not that he couldn't drive a truck, that wasn't the problem. 4...Read more
The first time they attempted delivery, the guy called and said I'm going to leave it in the street. This was not the arrangement with the shipper. He left. I immediately called both the store I purchased the unit from and the shipper to try to arrange delivery. They...Read more
I didn't like
- No communication
- Lack of empathy
Rl Carriers Shipping Service Review
R+L carriers inflates weights and changes classifications to increase cost, leaving customer with no option but to pay or lose item. This was shared before I was taken for double cost by freight.com sales rep. Horrible customer service. Actually looking to file class action lawsuit against them. It's pure extortion, in the range of 2.5 million MONTHLY.
Unprofessional Employees Review
R&L ...Totally lacks Sales Representatives to locate and delve in the Global shipping marketplace. Are R&LSales Representatives too busy selling unrelated computer software??? REALLY? ....... TOO FUNNY!
This company will sublet the shipments leaving customer with no communication as to when the shipment will arrive. They say they are not allowed to give out the phone number of truck or company that has my merchandise. I have spent 6800.00 it has been 3 weeks location...Read more
We struggled to raise money to purchase a convection oven for our non-profit that utilizes a small commercial kitchen to produce meals for underprivileged and also support other non-profits. After months of searching, we found an oven within our budget. R&L was...Read more
- Ease of communication
I didn't like
- Lack of empathy
- Attitude of claims personnel
We consigned freight packed on 2 skids to R&L. Each skid contained multiple pieces and was clearly marked for different delivery destinations (separate BOL's with different delivery addresses for each skid). R&L delivered both skids to same destination, leaving...Read more
Driver followed me 4 miles up the road on my tail in Indianapolis,In. On a two lane street full of evening traffic. He refused to back off not only was he following closely he was also going over the speed limit even in the school zone. I called the service number and...Read more
I sent three shipments through R+L Carriers from Oakland. One 3 pallet shipment to Reno which made it. The others... One 1 Pallet shipment which was addressed to Indianapolis. One 7 pallet shipment which was addressed to New Jersey. They switched the shipments,...Read more
I was heading to New York for a family celebration. On 85 North a R&L double truck came up behind me. The driver wantef me to go faster however, I was doing the speed limit. The *** dri er began to shine a hjge light into my vehicle not his high beams. This...Read more
R+L Carriers are the poster children for CORPORATE GREED. You look douche bag corporate *** in Webster's, R+L Carrier logo appears. They hire some idiots drivers that nearly kill people. R+L Carrier is SOOOOOOOOO not family oriented. If they try to claim they are...Read more
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